questions and answers
shipping information
How much does shipping cost?
We charge shipping costs starting from €4.50 per order.
For orders over 50.00 € we offer free shipping.
How long does shipping take?
Delivery to Germany usually takes place within 2 - 4 working days after receipt of the order.
Which company does the shipping?
We ship with DHL & Hermes.
Is the shipping insured?
Yes, our deliveries are 100% insured.
Where will it be shipped to?
We currently only ship to Germany.
return information
Can I return my items?
Yes. With us you have a 14-day right of return. After receiving the goods, you can easily return the item within 14 days.
My item is defective, what now?
If you find any defects in the product quality, you have the option of returning the item to us within 14 days.
Who bears the return costs?
The return costs are usually borne by the buyer unless there is a defect or a manufacturing error.
payment information
What payment options do I have?
With us you can pay with all common payment methods, such as PayPal & Klarna or credit card.
Is my payment secure?
Yes, we only work with well-known and trusted payment providers.
Do you have any further questions?
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